Change to refund policy for SANGOKU INFINITY (三國INFINITY)

Thank you for playing SANGOKU INFINITY (三國INFINITY).

In connection to the announcement made on May 31 about the closing of SANGOKU INFINITY (三國INFINITY), the following are some changes regarding the amount of refunds:

Refund policy before change:

The amount to be refunded would be the remaining Yuanbao (元寶) as of May 30, 8:00 a.m.(GMT). Players would be refunded up to the amount they actually paid for

Refund policy following change:

The amount to be refunded would be the total sum of Yuanbao (元寶) the player actually paid for from the release date until May 30, 8:00 a.m.(GMT).

Please refer to the following regarding refund details:

To request refund

To request a refund, please contact infinity_support@gree.co.jp

Refund request application period

From 8:00 a.m., May 30 to 8:00 a.m., June 24 (GMT)

To receive refund

After completing confirmation, players will be refunded in USD to their given bank account
Note: Transfer fee will be paid by GREE

This change is applicable to all paid players. Players who have already submited refund request applications are not required to submit applications a second time.

Thank you again for playing SANGOKU INFINITY (三國INFINITY). We hope you will continue to enjoy our game until the last day.

Sincerely,
GREE, Inc.

感謝各位對【三國IFINITY】的支持與愛護。
遊戲即將於6月24日停止營運,關於5月31日公告的可退費金額範圍,我們做了以下的變更:

變更前:

比較儲值總額和5月30日08:00(GMT)時的元寶餘額以販賣時價換算的金額後,以較低一方為準

變更後:

遊戲上線後至關閉儲值元寶管道期間,玩家的儲值總額

欲申請退費的玩家,請參考下列內容:

申請退費方法

請在郵件主旨註明【申請退費/ 用戶名】後,聯絡三國INFINITY客服
客服郵件信箱如下: infinity_support@gree.co.jp

退費受理時間

5月30日08:00(GMT)至6月24日08:00(GMT)為止,逾期恕不受理

退費方法

經確認該玩家為退費對象及退費所需個人資訊後,將退費金額換算成美元後匯入玩家指定的銀行帳戶
※匯款手續費將由弊公司負擔

在此公告前已經申請退費的用戶也將比照上列標準辦理,無須再來信另行申請。

營運團隊在此謹向所有支持【三國INFINITY】的玩家表達最深的歉意及感謝!再次衷心感激您長久以來的陪伴,謝謝各位。

三國INFINITY營運團隊敬上

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